At phtays, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a phtays player in the Philippines.
A plain-English overview of our core privacy commitments. The full legal text is set out in detail below.
Every data transmission on phtays is protected by SSL/TLS encryption. Your personal details, payment information, and account credentials are secured to the same standard used by Philippine banks.
phtays does not sell, rent, or trade your personal data to third parties for marketing purposes — ever. Your information is used solely to operate and improve the phtays platform and to comply with legal obligations.
phtays processes personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC).
As a phtays player, you have the right to access, correct, and request deletion of your personal data. You can also object to certain types of processing. We make exercising these rights straightforward.
phtays uses cookies and similar technologies only to improve your experience on the platform — for session management, security, and analytics. We do not use cookies to track you across unrelated third-party websites.
phtays collects only the personal data that is strictly necessary to provide our services, comply with PAGCOR regulations, and meet our legal obligations under Philippine law. We do not collect data for its own sake.
phtays ("we", "us", "our") operates the online gaming platform accessible at phtays.com, including any associated mobile applications and digital services (collectively, the "Platform"). We are committed to safeguarding the privacy and personal data of every individual who accesses or uses the phtays Platform.
This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by phtays. It applies to all players, registered users, and visitors to the phtays Platform, regardless of whether you are based in Metro Manila, Cebu, Davao, Quezon City, Makati, or anywhere else in the Philippines.
By accessing the phtays Platform or registering for an account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, you must not use the phtays Platform.
For the purposes of the Philippine Data Privacy Act of 2012 and its implementing rules and regulations, phtays is the personal information controller in respect of the personal data collected through the phtays Platform. This means phtays determines the purposes and means of processing your personal data.
If you have any questions about how phtays handles your personal data, or wish to exercise any of your data subject rights, please contact our Data Protection Officer using the contact details set out in Section 15 of this policy.
phtays collects the following categories of personal data from players and users of the Platform:
phtays collects personal data through the following means:
The majority of personal data phtays holds about you is provided directly by you when you register for a phtays account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in promotions and surveys.
When you access and use the phtays Platform, we automatically collect certain technical and usage data through cookies, web beacons, server logs, and similar tracking technologies. This data helps us maintain platform security, analyse usage patterns, and improve the phtays experience for all Filipino players.
phtays may receive personal data about you from third-party identity verification providers, fraud prevention services, and payment processors (such as GCash and PayMaya) where necessary to verify your identity, process transactions, or comply with our legal obligations under PAGCOR regulations and Philippine anti-money laundering laws.
phtays uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Creating and managing your phtays account | Identity, contact, and registration data |
| Verifying your age (21+) and identity (KYC) | Identity data, government ID information |
| Processing deposits and withdrawals (GCash, PayMaya, BPI, BDO, Metrobank) | Financial and transaction data |
| Providing and improving phtays games and services | Gaming activity and technical data |
| Detecting and preventing fraud, cheating, and money laundering | All categories of data |
| Complying with PAGCOR regulations and Philippine law | Identity, financial, and gaming data |
| Sending account-related notifications and support communications | Contact and communications data |
| Administering responsible gaming tools and self-exclusion | Identity and gaming activity data |
| Analysing platform usage and improving user experience | Technical and usage data |
| Sending promotional communications (where you have consented) | Contact data and gaming preferences |
phtays processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
phtays does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only where strictly necessary and in accordance with this Privacy Policy:
Cookies are small text files placed on your device when you visit the phtays Platform. They allow phtays to recognise your device, maintain your session, and collect usage data to improve the Platform.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the phtays Platform and your ability to access some features. Strictly necessary cookies cannot be disabled as they are essential to the operation of phtays.
phtays retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
In general, phtays applies the following retention periods:
Where phtays is required to retain data for longer periods by applicable law or regulatory directive, the longer retention period shall apply.
phtays implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by phtays:
To exercise any of these rights, please contact the phtays Data Protection Officer using the details in Section 15. phtays will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with the requirements of the Philippine Data Privacy Act.
The phtays Platform is strictly intended for individuals who are 21 years of age or older, as required under Philippine gaming regulations. phtays does not knowingly collect personal data from individuals under the age of 21.
If phtays becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on phtays, please contact our support team immediately.
phtays primarily processes and stores personal data within the Republic of the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines — for example, for the provision of cloud hosting or fraud prevention services — phtays ensures that such transfers are conducted in accordance with the requirements of the Philippine Data Privacy Act, including the implementation of appropriate safeguards such as data processing agreements that require the recipient to provide a level of data protection equivalent to that required under Philippine law.
phtays reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.
Where changes to this Privacy Policy are material, phtays will notify registered players by email or by posting a prominent notice on the Platform prior to the changes taking effect. Your continued use of the phtays Platform after any amendment constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or complaints about this Privacy Policy or the way phtays handles your personal data, please contact our Data Protection Officer:
Data Protection Officer, phtays
Email: [email protected]
General Support: [email protected]
phtays will acknowledge all privacy-related enquiries within five (5) business days and will endeavour to resolve complaints within thirty (30) days of receipt.
If you are not satisfied with phtays's response to your complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC). Information about how to file a complaint with the NPC is available through official Philippine government channels.
Now that you know how phtays protects your privacy, you can play with confidence. Join hundreds of thousands of Filipino players across Manila, Cebu, Davao, and beyond. Register your phtays account today — GCash and PayMaya accepted. Must be 21 or older.
🔞 phtays is strictly for players aged 21 and above. Online gaming is entertainment — never chase losses, always set a budget, and take regular breaks. Visit our Responsible Gaming page for self-exclusion tools and support resources.